App Privacy Notice

Last update 02.11.2020

Tickle respects your privacy. Our Privacy Notice explains our practices relating to the collection, use, and disclosure of information, including personal information which we may collect from time to time. Tickle is committed to ensuring that your information is stored safely and responsibly. We are committed to complying with privacy laws that apply to us.

BY USING THE SERVICE, YOU PROMISE US THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY Notice, AND YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY NOTICE FOR YOU). 

If you do not agree, or are unable to make this promise, you must not use the Service. In such a case, you must delete your account using the functionality found in "Profile" in the App, or contact us by email reports@trcomplete.com and request deletion of your data and cancel any subscriptions using the functionality provided by Apple and delete the App from your devices.

Short overview of the Privacy Notice:

We are Turing Complete Inc., 8 the green suite #11287, Dover, DE 19901, USA. We collect two types of information: by which you may be personally identified and technical one. We share your data to our employees and specific services which provide technical support and analytical  tools. You have next rights: to be informed, to access and correct your personal information, to delete your data. We store your data during the performance of the contract and 12 months after.

Context:

  1. Who are we?

  2. What this Notice applies for?

  3. What types of data do we process?

  4. Do we share your personal information with third parties?

  5. How do we collect your personal information?

  6. Accessing and correcting information

  7. How do we update Privacy Notice?

  8. Information for the individuals in Switzerland, the UK, and EEA.

    1. Legal basis for processing personal data

    2. How do we protect your personal data?

    3. How long do we store your personal data?

    4. What rights do I have?

1. Who are we?

We are Turing Complete Inc., 8 the green suite #11287, Dover, DE 19901, USA hereinafter, Tickle will be referred to as “we” and “ours”. We are the controller of personal data, which means that we define which, for what purpose, and how your personal data will be processed.

If you have any questions, you can contact us by sending an email to info@trcomplete.com. You can also send us a letter at the address: Turing Complete Inc., 8 the green suite #11287, Dover, DE 19901, USA 

 

2. What this Notice applies for? 

This Notice deals with:

  • the types of information that we may collect from you when you access or use our Mobile App; and

  • our practices for collecting, using, maintaining, protecting, and disclosing that information. This Notice applies only to information we collect through our Mobile App and in the electronic communications sent through or in connection with our Mobile App.

 

3. What types of data do we process? 

We collect two types of information from and about our Users, including information:

  • by which you may be personally identified; and/or

  • about your internet connection, the equipment you use to access our Mobile App, and your usage details.

The information we collect on or through our Mobile App may include:

  • User Account information: Your full name, email address, and other information you may provide with your account  that may be displayed as a part of your User Account;

  • Preferences: Your preferences and settings such as time zone and language;

  • Searches and other activities: The search items you have looked up and results you have selected;

  • Browsing information: How long you used our Mobile App, which features you used, etc.;

  • Technical information: When you visit our site, some data is collected automatically. We need technical data to operate, maintain, and improve our website. This includes data such as IP address, UTM parameters, geolocation, device type

  • Communications: Between you and Tickle with the support staff regarding the Mobile App and your use of the Mobile App.

  • Posts: You also may provide information (likes, ratings, reviews, images, photos, comments, etc.) to be published or displayed on publicly accessible areas of the Mobile App.

  • Information from third parties: We may collect, process, and store your user ID associated with any social media account (such as your Apple, Snapchat and Google account) that you use to sign in to the Mobile App or connect with or use with the Mobile App. This could include, without limitation, any information that you have made public through a given social media account of yours.

4. Do we share your personal information with third parties?

We use other companies, contractors, and/or agents to provide services to you including but not limited to marketing, communications, legal services, customer services, information technology providers. The third parties to whom we disclose personal information may be located within or outside the United States.

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers have their own privacy policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

So if you elect to proceed with a transaction that involves the services of a third-party service provider (like registration), then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Hereunder You can find a more detailed list of some third parties - service providers with whom we may share your personal information as described above, along with links to such service providers privacy policies, which we recommend You read:

We use Amazon Web Services (“AWS”), which is a hosting and backend service provided by Amazon, for personal data hosting and enabling our Application to operate and be distributed to its users.

You can learn more about the Amazon Privacy Notice here: AWS Privacy Notice and Data Privacy FAQ.

We use Snapchat for these purposes: to register or enter the mobile application by you. You can learn more about the Snapchat Privacy Notice here: Privacy Center.

We use Google for these purposes: to register or enter the mobile application by you. You can learn more about the Google Privacy Notice here: Privacy Notice.

5. How do we collect and use personal data:

How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate. For example, you may be asked to provide information when you register for access to certain portions of our Mobile App, create a User account, request certain features, or when you communicate with us. Like most Mobile Apps, Tickle also collects information automatically and through the use of electronic tools that may be transparent to our visitors and Users. For example, we may log the name of your Internet Service Provider or use “cookies” technology to recognize you and hold information from your visit. As we use additional technologies, we may also gather information through other means.

Where you provide us information about a third party, you must have the consent of that third party before providing us with that information. By providing us with information regarding a third party you warrant that you have their permission to provide that information to us.

6. Accessing and correcting information

You can make a request to receive the Personal Information related to you through the 'Profile' menu of this Application. Also, you can  make a request by writing to our email address:  info@trcomplete.com

We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates. We encourage you to review, update, and correct the personal information that we maintain about you. 

You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or is being processed in a way which infringes any Mobile Applicable legal requirements.

If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us through the App or by email: info@trcomplete.com.

7. How do we update Privacy Notice?

This privacy notice and the relationships falling under its effect are regulated by the laws of the state of Delaware. Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy notice on our website. If significant material changes are made that affect your privacy and confidentiality, we will notify you by email or display information in the Mobile App and ask for your consent.

8. Information for the individuals in Switzerland, the UK, and EEA

If you are visiting and using the Services from the European Economic Area ('EEA'), please be aware that you are sending information (including personal data) to the United States where our partner platform’s servers are located. Our partners and/or staff operating outside the EEA may process this information. The information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how we store it. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your personal data will at all times continue to be governed by this Privacy Notice. Mobile App and this Privacy Notice were developed with accordance with GDPR standards.

8.1 Legal basis for processing your personal data

8.1.1

Description of why we process your personal data:
To provide you access to App.

Legal basis:
Performance of a Contract..

Categories of personal data:
User Account information;
Preferences;
Searches and other activities;
Browsing information;
Communications;
Posts;
Technical information.

 

8.1.2
Description of why we process your personal data:
Safety and security.

Legal basis:
Legitimate interest.

Categories of personal data:
Technical information;
User Account information;
Communications.


8.1.3
Description of why we process your personal data:

Customer Support.

Legal basis:
Performance of a Contract.

Categories of personal data:
User Account information;
Communications.


8.1.4
Description of why we process your personal data:

Compliance with legal obligations.

Legal basis:
Compliance with legal obligations.

Categories of personal data:
Communications;
User Account information;
Searches and other activities.


8.1.5
Description of why we process your personal data:

Research and development.

Legal basis:
Legitimate interest.

Categories of personal data:
Preferences;
Searches and other activities;
Browsing information;
Posts;
Technical information.


8.1.6
Description of why we process your personal data:

Marketing.

Legal basis:
Consent.

Categories of personal data:
User Account information.


8.2 How do we protect your personal data?

We have implemented Mobile Appropriate measures in the form of various technical, physical, and other means, including, but not limited to measures regarding the security of our electronic systems and databases, locks, and other devices and access controlling systems, including limited access and strong password policy. These means aim at improving the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. 

If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and Mobile Appropriate protective steps can be taken. Apart from informing you via email, we may post a notice through the Mobile App via pop-up if a security breach occurs.

 

8.3 How long do we store your personal data?

We store your data during the performance of the contract and for 12 months after. However, you can exercise your right to delete your data. In this case, your data will be deleted from our servers within 30 days after your request.

8.4 What rights do I have?

You, as subjects of personal data, have the following rights:

  • The right to access information. You can request an explanation of the processing of your personal data.

  • The right to portability. You can request all the data that you provided to us, as well as request to transfer data to another controller.

  • The right to restrict processing. You may partially or completely prohibit us from processing your personal data.

  • The right to file complaints. If your request was not satisfied, you can file a complaint to the regulatory body, the Office for Personal Data Protection.

  • Right to be forgotten. You can send us a request to delete your personal data from our systems.

To exercise your rights, write us an email at reports@trcomplete.com

Also you can contact our EU representative Avitar s.r.o., with registration number 48012386, having its registered address at: Šancová 4007/48, Bratislava, SLOVAKIA. Also you can contact them via email privacy@avitar.legal.

If your request was not satisfied, you can file a complaint to the regulatory body, the Office for Personal Data Protection of the Slovak Republic, adress: Hraničná 12, 820 07 Bratislava 27, Slovak Republic